frequently asked
Everything you need to know before your dog stages its next heist.
What are Gnawnu toys made of?
Rib fabric with a cut-resistant layer underneath, polyester stuffing, and a crinkle and squeaker inside. Non-toxic, and built to mimic the things dogs already love to steal.
Are they built for heavy chewers?
They are. There is a cut-resistant layer under the rib-knit, and every design was pit bull tested before we went into mass production. That said, no dog toy is indestructible and ours are no exception. Always supervise play, inspect the toy before each use, and remove and replace it as soon as it is torn open or well-worn.
What size are they?
One size fits all, made to suit dogs big and small. Choose based on your own dog's size and chewing style, and check with your vet if you are unsure.
How do I clean them?
Wipe down with warm water and mild soap, then air dry. Easy. Skip the washing machine, dryer, bleach and hot water. Heat and harsh cleaners break the toy down, and that damage is not covered.
Is shipping free?
Pairs ship free. Any two socks headed to the US or Canada ship free automatically, no code to enter. A single sock ships for a flat $5.95. Everywhere else we ship worldwide, with rates shown at checkout.
When will my order ship?
Orders are processed within 1 to 2 business days from our fulfilment partner in Ancaster, Ontario. You will get a tracking link by email as soon as it is on its way.
What is your return policy?
Unused items in their original packaging can be returned within 30 days of delivery. If a toy arrives faulty, email us within 14 days with photos and we will replace or refund it. Damage caused by chewing is normal use and is not covered. Full details are in our refund policy, linked in the footer.
Do you ship internationally?
Yes, worldwide. Orders outside Canada are priced in US dollars, and shipping rates are shown at checkout. Import duties and taxes are not included and are paid by you on delivery. See our shipping policy for the detail.